Support
Most answers are below. If you are stuck, write to us.
Contact us
For anything about the app, purchases or privacy, email us. Please mention your iPhone or iPad model and iOS version.
Email support support@herosizy.dev
Server problems
For problems with Healthfolio Server, such as pairing, the desktop app or Docker, open an issue on GitHub so others can find the answer too. Please do not post health data in an issue.
How to delete your data
- Deleted reports and conversations go to Recently Deleted and are removed for good after 30 days, or right away if you choose.
- In the app, go to Settings, Privacy & Security, Clear Local Data to remove all app data from the device. This does not affect Apple Health or backups already sent to destinations.
- Data you exported, or sent to a destination such as iCloud Drive, a folder, GitHub or your own server, is stored there. Delete it in those places. The Healthfolio folder in iCloud Drive is visible in the Files app.
- Synced app settings can be removed from iCloud in iPhone Settings, your name, iCloud, Manage Storage.
- We run no server and hold no copy of your data, so there is nothing to delete on our side.
Common questions
Do I need an account?
No. There is nothing to sign up for. The developer runs no server, so there is no account to create and nothing to log in to.
Where does my data go?
It stays on your devices, and goes only where you send it: an export you share yourself, or a destination you set up, such as your iCloud Drive, a folder, or your own server. The iCloud Drive destination is off by default and you turn it on after an explanation.
What does the free version include?
Automatic sync to one iCloud Drive or folder destination (it back-fills the last 7 days, then keeps syncing new data), export and share any time, checkup reports, the AI assistant, Siri, Live Activities and the Face ID lock. Healthfolio Pro adds more destinations, full-history back-fill, cloud and self-hosted AI models, and an MCP server on your iPhone. It is a one-time purchase and supports Family Sharing.
What is Healthfolio Server?
A free, open-source companion that you host yourself. It runs as a desktop app on Mac, Windows or Linux, or as a headless server on a NAS, a Raspberry Pi or in Docker. Your iPhone syncs to it over your own network, and your data is stored in a plain SQLite database on your computer. Syncing to a server needs Healthfolio Pro.
Does the AI send my data to the cloud?
Not by default. The assistant runs on your device. Only if you choose a cloud model with your own API key, which needs Pro, will your question and the related data be sent to that service, and the app asks for your consent first.
Is Healthfolio a medical device?
No. It does not diagnose or give treatment advice. Checkup results and AI answers are for information only, and they can contain errors. Talk to a doctor about any health concern.
Can I get my data out?
Yes, at any time. Pick a time range and content, export one file, and save it to Files or send it with AirDrop or Mail. CSV works with spreadsheets and scripts.